Shipping Policy

Last Updated: June 2026

Thank you for shopping with Tekluno. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

Australia

• Standard Shipping: 5–12 business days

Delivery times are estimates only and may vary depending on your location, shipping carrier, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (where available).

Please allow up to 72 hours for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, Tekluno is not responsible for lost or delayed shipments. Additional shipping charges may apply if an order needs to be resent.

Delayed Deliveries

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control.

Tekluno is not responsible for shipping delays caused by courier services, customs authorities, weather conditions, or other external factors.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Tekluno
Email: support@tekluno.com
Website: www.tekluno.com