PRIVACY POLICY

Website: https://tekluno.com
Contact: support@tekluno.com

1. Introduction

At Tekluno™, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how personal information may be collected, used, stored, and shared when you visit our website or make a purchase.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, billing address, and shipping address.

  • Order Information: Products purchased, order details, and transaction information.

  • Payment Information: Payment-related information processed through available payment providers.

  • Device Information: Browser type, IP address, device information, and website usage data.

  • Communication Information: Information you provide when contacting our support team.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders.

  • Manage payments and transactions.

  • Arrange shipping and delivery.

  • Respond to customer inquiries.

  • Provide order updates and customer support.

  • Improve our website and shopping experience.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support the shopping experience.

You can manage cookie preferences through your browser settings and any cookie controls made available on our website.

Disabling certain cookies may affect website functionality.

5. Sharing Your Information

We may share personal information with service providers when necessary to operate our website and fulfill orders.

This may include:

  • E-commerce and website service providers.

  • Payment processing providers.

  • Shipping and delivery providers.

  • Website analytics and technical service providers.

  • Legal or regulatory authorities when required by law.

We do not authorize service providers to use your information beyond the purposes for which it is shared, subject to applicable law.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, legal obligations, and dispute resolution.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Object to certain processing activities.

  • Request a copy of your personal information.

  • Withdraw consent where processing is based on consent.

To exercise your applicable privacy rights, contact us using the email below.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements.

Updates will be published on this page.

12. Contact Us

For privacy-related questions or requests, contact:

Email: support@tekluno.com
Website: https://tekluno.com